Established in 2020 with a focus on Casino Games at Casoola customers are provided with a vast range of games. At present, customers can choose from a big collection of 12 software providers, who have a total number of 1,000+ top games. It might be that not every game are available to you, depending on the country that you live in. Casoola is regulated by the Malta Gaming Authority and UK Gambling Commission. Alongside English, the casino's website is available in 7 additional languages, including Finnish and German. You get the sign-up package if you deposit for the first time after your sign-up as a new customer. Find out more about the casino in our Casoola review.
Casoola Registration and Account Verification
To sign up at Casoola you only have to take a few steps. First of all, fill out the sign-up form that appears after clicking the sign-up button. After you entered all personal data to the registration form, a confirmation of your account is required. By finalizing the approval process, you are able to begin to play.
Prior to carrying out your first withdrawal you will have to finish the account verification. Therefore, it is necessary that you submit a scan of an official document (ID Card, Driving License or Passport). Additionally, verifying your abode is needed, so you are required to hand in a banking document (Credit Card photo, Bank account screenshot or Bank account screenshot) or a supplier bill (Electricity bill, Gas bill or Bank statement). The supplier bill cannot be older than 90 days when you upload it.
Customer Service and Security at Casoola
Casoola offers various contact opportunities to reach out to the customer service. For example, contacting the customer service can be done via email ([email protected]). Usually, it should not last long for the service staff to respond to your email. In addition, you have the option to use the web form to contact the support. During our inspection process the customer care staff always gave quick and useful responses.
In order to keep their licenses, Casinos must be fair and provide the highest standards of security. Casoola keeps up with the highest security demands by coding the site with SSL256. The Malta Gaming Authority and UK Gambling Commission are the respective commissions, that test the safety of Casoola on a regular basis.
To aid responsible gaming, Casoola offers some player protection measures. In your account settings you can decide to:
- Self exclude from the casino
- Definie resctrictions for your deposits
Moreover, if you have a gambling problem, you can contact the NGO Gamcare, that Casoola is referring to.
Every new customer is permitted to claim a welcome bonus. You can benefit from up to €300 additional money if you utilize the 100% bonus. 200 Free Spins will also be given to you. Payments with Skrill and Neteller do not qualify you for the bonus. When depositing €300, you receive the maximum bonus and then can use a total amount of €600 for playing. You are not required to enter a bonus code.
After your payment your bonus funds should automatically appear in your account within a short time. The casino does not allow to reject the bonus after you activated it. Making use of your bonus funds is possible once you have used up your cash funds. You can try slots from Play'n GO, iSoftBet or Yggdrasil, as well as further popular game studios from the present portfolio, using your the bonus funds. At Casoola you are not permitted to unlock more than one welcome offer concurrently. However, the casino allows you to use your bonus money for sports betting.
You are asked to wager the bonus 40 times before you can initiate a withdrawal of your winnings. Additionally, you have to complete the wagering requirements of 40 times for all winnings from your Free Spins. Before completing the turnover criteria it will cause the expiration of your bonus if you cash out your winnings. If you overstep the given time frame for the turnover criteria, as a result you will lose the bonus and your winnings. Of course, you can keep your cash balance.
In addition to the Casoola new customer bonus, existing customers can benefit from additional bonuses, e.g. a highroller bonus and daily deals. Make, however, sure to check out the terms of these promotions before unlocking them as they may differ from the ones of the new customer offer. At Casoola participating in a loyalty programme is not possible. However, VIP customers are granted individual promos & bonuses, personal service agent or raffles. Whereas some other casinos hold live casino, slot or table game tournaments, as far as we know at Casoola this is not the case.
Casoola Operator Infos
Being established 2019, Casoola is a Exodus Media N.V. casino brand. 11 additional brands, for example Genesis Casino, Vegas Hero as well as Sloty, are run by this operator. As far as we know, the operator has not joined the stock exchange. To ensure a high reliability standard, this casino is licensed by the following authority:
Overall, Casoola provides an entertaining casino experience for newbies as well as experienced customers. The slots selection can be characterized as diverse since you can choose slots from 12popular software providers. Additionally, all common deposit and withdrawal methods are available, so every customer should be able to find a method that best fits his needs. On top of that, the welcome Bonus is rewarding and accessible to all new players. So, register now at Casoola to convince yourself!