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About LotaPlay

Launched in 2020 with a focus on casino games at LotaPlay customers are offered a broad range of games. At present, 27 game providers with a sum of more than 2.149 different games are available at LotaPlay. Depending on the country that you reside in the accurate number of games may be different. The Curaçao eGaming watches over licensing and security of LotaPlay. In addition to English, the casino gives the option to change the website’s language to 8 more options, including Finnish and French. Keep on reading our LotaPlay review to find out everything you should know about the casino.

Games and Software Provider at LotaPlay

The LotaPlay games library provides a large number of games to content players of all experience levels. The range of software studios includes top names like Evolution Gaming, Red Tiger Gaming and Habanero, but of course you can select some of the best slots developed by further game providers too. You have the possibility to choose from 3D slot games, video slot machines and classic slot games. An example for the best slot games at LotaPlay that you should try out are Hot Spin from iSoftBet, Fruit Zen (Betsoft) and Deal or No Deal Live developed by Evolution Gaming. The collection of slots also contains games with progressive jackpots, for example Mega Joker developed by NetEnt.

Not only slots but also live dealer games like live baccarat, live roulette & live blackjack, e.g. from Ezugi, Evolution Gaming and Betgames can be played at LotaPlay. As an addition, live casino versions of the following games are available: dragon tiger, poker, french roulette, european roulette and sic bo. Another part of the games library aretable games, for instance blackjack, baccarat, casino war, french roulette or andar bahar. You want to test out something other than slots, table games or live dealer? Then you should test out wheel games, keno and scratch cards at LotaPlay. The availabilty of games, however, may be different for your country, which is why we suggest you go to the games section yourself.

Deposits at LotaPlay

At LotaPlay, there are 10 payment options you have the option to choose from to initiate a deposit. Making use of crypto currencies like Bitcoin is an option. The casino offers common e-wallets like Skrill or EcoPayz and credit cards, for example Visa and MasterCard. Furthermore, you are able to utilize prepaid cards, i.e. Flexepin and Neosurf, as well as bank transfer payments like Bank Wire Transfer and Interac. The selection of payment options can vary for your location. Have in mind: LotaPlay may have different deposit limits per payment method. You can contact the customer service or see the LotaPlay deposit limits in the payment area.

Withdrawals at LotaPlay

There are 7 payment options that you can use in order to initiate a withdrawal of your money. You have the option to withdraw your winnings via Interac, Bank Wire Transfer, Visa and EcoPayz, to mention only a few of the offered withdrawal options. Do not forget the payout limits of at least €25 per transaction before initiating a payout. At LotaPlay, users have the possibility to request an unlimited volume of free pay-outs. This means that LotaPlay will not invoice any withdrawal fees. After you initiate a payout, it is checked manually. Usually, at LotaPlay, the pay out process is finished within 3 to 10 days. You will receive a confirmation for your payout within 72 hours. You should, however, take into account that your payouts will solely be transacted on working days.

LotaPlay Registration and Account Verification

To finish the registration at LotaPlay you only have to follow a few steps. First, fill out the registration form that opens after clicking the registration button. After typing in your details to the LotaPlay registration form it is required to validate your account. For this purpose, you are typically provided with a verification link via mail which you have to click on. Finalizing the validation permits you to start to play.

In order to initiate payments the finalization of the LotaPlay account verification is required. To this purpose, the account verification requires you to provide a scan of an official document (id card, driving license or passport). Additionally, LotaPlay needs a bank document (credit card photo) or a invoice (electricity bill, gas bill or phone bill) for the verification of your address. The upload of a supplier receipt is not allowed when the document is older than 90 days. The aforementioned documents for the verification have to be provided to LotaPlay via mail to kyc@lotaplay.com. You should receive a confirmation for the verification within one day of providing the documents.

Customer Service and Security at LotaPlay

There are different options you can use to reach out to the LotaPlay customer support. For instance, you can get in touch with the customer support via email (support@lotaplay.com). Usually, you can expect to receive a reply from the email service staff within a short time period. Alternatively, you have the option to make use of the web form to get in touch with the support. What’s more, the LotaPlay live chat can be reached directly at the casino. During our inspection we only made good experiences with the customer care team. Before reaching out to the customer service, however, you are also able to consult the FAQ section that covers a great many of important questions.

Every online casino has to meet high safety requirements, otherwise they forfeit their licenses. LotaPlay fulfils the highest security requirements by encrypting the site with SSL128. The security is tested regularly by the Curaçao eGaming, who is the according regulatory commission in this case.

LotaPlay helps to bring forward responsible gaming by providing protection options. These options allow you to:

  • Cap your losses
  • Exclude yourself from the casino
  • Definie resctrictions for your deposits

In addition, the NGO Gamcare that LotaPlay is referring to can be contacted in case of a gambling problem.

Incentives

Offers, e.g. daily offers, are forthcoming for existing players at LotaPlay. The terms and conditions for these promotions, however, might be varying, meaning you should go through them before you grab any promotions. Other casinos offer a loyalty programme, however, LotaPlay does not do so. Still, faster withdrawals are provided for VIP users. Existing users have the chance to join LotaPlay slot tournaments that are arranged on a weekly basis. In those tournaments players are able to gain cash.

LotaPlay Operator Infos

The casino LotaPlay has been established in 2020 and is a member of HighWeb Ventures N.V.. BetNSpin, Heavy Chips as well as ParadiseWin are examples for 24 more brands operated by the operator. From what we know, the operator is not stock exchange listed. To ensure a high security standard, this casino holds a license from the following authority:

  • License from the Curaçao eGaming with the number 8048/JAZ

Our conclusion

In total, newcomers and skilled customers alike can experience an entertaining casino when joining LotaPlay. The slots variation can be characterized as diverse as users have the option to play games from 27 popular game providers. Additionally, for your deposits and withdrawals you have the option to utilize various payment options. On top of that, generous bonuses can be activated by every player. Begin playing at LotaPlay now to find out yourself!

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Licences
  • Curaçao eGaming